Careington Telemedicine Virtual Care Plan

New members who sign up from the first of the month through the 15th of the month will be effective on the first of the current month. Members who sign up from the 16th of the month to the last day of the month will be effective on the first of the following month.

No, this is not an insurance plan. You will pay for services at the discounted price at the time services are received.

After signing up for the My Health Reach Plan, a welcome letter and member ID cards will be mailed to your address. Should you need to use your plan prior to the arrival of your ID cards, please contact us at (800) 441-0380. To search for participating providers online, click here.

Yes, one of the wonderful features of our discount plans is that your entire household can receive the discounts!

Yes, your membership card can be used at any participating provider in the United States. All you need is your member ID number to receive your savings.

You can find participating providers for the plan by visiting the Find a Provider page on this website or calling (800) 441-0380.

After you have successfully become a member, you will be entered into our system immediately and receive your member ID number the same day when you call to receive it. Then, you'll receive your membership materials and membership cards in about 7-10 business days.

If you need additional cards for your household, or have lost your card, please call our customer care team at (800) 441-0380.

If you need a membership card, please call (800) 441-0380, or for faster service, email us at [email protected].

Cancellations are accepted over the phone at (800) 441-0380 or by email at [email protected]. If you cancel within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.